Online Training

SUPERVISOR TRAINING
WORKPLACE VIOLENCE AND HARASSMENT

Find the Right Solution for your Occupational Health and Safety Needs

Workplace Violence and Harassment - Essential Training for Supervisors (Canada)

This course is for front-line supervisors with responsibility for recognizing violence and harassment in the workplace.

Commodore Solutions (with Corridor) offers a full suite of training on preventing, preparing, identifying and responding to violence in the workplace. Certain industries, including health care, education, transit, and even government, are more prone to violence than others. Employers also face financial costs for absenteeism, presenteeism, turnover and lower productivity related to the stress and mental health outcomes of harassment at work.

But make no mistake: Workplace violence can happen anywhere.

Employers in Canada have an obligation to comply with federal and provincial legislation and training requirements regarding workplace violence, bullying and harassment. Corridor’s Workplace Violence and Harassment training helps to raise awareness and educate your employees on their rights and responsibilities in this area. Our training ensures your employees know how to respond, obtain assistance and report cases of workplace violence and harassment, including domestic violence. This is a critical step in reducing the incidents of workplace violence. Providing proactive workplace violence training supports a safe and respectful work environment while minimizing the risk of violent incidents from occurring.

Topics to be Covered

Module 1: Introduction - Workplace Violence & Harassment

Defining Workplace Violence
Workplace Harassment & Alberta Human Rights Legislation
Defining Workplace Harassment & OHS Legislation
Internal Responsibility System
Manager & Supervisor Roles
Employee Rights
Manager & Supervisor Responsibilities
9 Steps to Develop a Prevention Plan

Module 2: Workplace Violence Prevention Plan

Developing Your Policies & Procedures

Module 3: Workplace Hazard Assessment

Managers & Supervisors Role

Module 4: Workplace Violence Prevention

Module 5: Reporting Violence & Harassment

Protocol
Complaints: Taking Action
Complaints: A Manager’s Guide
Manage Your Emotions
Handling Performance Reviews
Observations & Third Party
Reports
Receiving Harassment Complaints
Managing Complaints
Resolving Complaints
False vs. Malicious Complaints
Confidentiality

Module 6: Emergency Response Planning

Employee Safety Plans

Module 7: Victim Support

Types of Victims
Victim Impact
Impact on Witnesses
Impact on Organization
Supporting Victims
Domestic Violence
Responding to Domestic Violence

Module 8: Incident Review

Module 9: Education & Training

Module 10: Program Review

Now that you have worked through all the course modules, you are required to complete an exam on what you have learned, followed by submission of an acknowledgement regarding your understanding of your responsibilities.