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Workplace Violence and Harassment - Essential Training for Supervisors (Canada)

This course is for front-line supervisors with responsibility for recognizing violence and harassment in the workplace.

Commodore Solutions (with Corridor) offers a full suite of training on preventing, preparing, identifying and responding to violence in the workplace. Certain industries, including health care, education, transit, and even government, are more prone to violence than others. Employers also face financial costs for absenteeism, presenteeism, turnover and lower productivity related to the stress and mental health outcomes of harassment at work.

But make no mistake: Workplace violence can happen anywhere.

Employers in Canada have an obligation to comply with federal and provincial legislation and training requirements regarding workplace violence, bullying and harassment. Corridor’s Workplace Violence and Harassment training helps to raise awareness and educate your employees on their rights and responsibilities in this area. Our training ensures your employees know how to respond, obtain assistance and report cases of workplace violence and harassment, including domestic violence. This is a critical step in reducing the incidents of workplace violence. Providing proactive workplace violence training supports a safe and respectful work environment while minimizing the risk of violent incidents from occurring.

Topics to be Covered

  • Defining Workplace Violence
  • Workplace Harassment & Alberta Human Rights Legislation
  • Defining Workplace Harassment & OHS Legislation
  • Internal Responsibility System
  • Manager & Supervisor Roles
  • Employee Rights
  • Manager & Supervisor Responsibilities
  • 9 Steps to Develop a Prevention Plan
  • Developing Your Policies & Procedures
  • Managers & Supervisors Role
  • Protocol
  • Complaints: Taking Action
  • Complaints: A Manager’s Guide
  • Manage Your Emotions
  • Handling Performance Reviews
  • Observations & Third Party
  • Reports
  • Receiving Harassment Complaints
  • Managing Complaints
  • Resolving Complaints
  • False vs. Malicious Complaints
  • Confidentiality
  • Types of Victims
  • Victim Impact
  • Impact on Witnesses
  • Impact on Organization
  • Supporting Victims
  • Domestic Violence
  • Responding to Domestic Violence

Now that you have worked through all the course modules, you are required to complete an exam on what you have learned, followed by submission of an acknowledgement regarding your understanding of your responsibilities.

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  • 10 Modules
  • 21 Workplace Scenarios
  • Final Exam

Duration:  1.5 – 2 hours

Passing Grade:  80%

Reporting: Printable Certificate of Completion

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